Need help?

Configuring Outlook Express for your POP3 email

These screen shots were taken under Windows XP with Outlook Express 6.

  1. Open Outlook Express
  2. From the "Tools" menu, choose "Accounts..."

    screen shot
  3. In the accounts window click on "Add" and select "Mail..." from the drop-down menu. This will begin the wizard.

    screen shot
  4. When prompted for a display name, type in your name or your company name, then click next.

    screen shot
  5. Type in the "E-mail address" which we have allocated to you.
    For example:
  6. Click next.

  7. Choose "POP3" for your incoming mail server.
  8. Your incoming server is named "".
  9. Your outgoing server is named "".
    Customers using a Wanadoo/Freeserve internet account MUST set their outgoing mail server to "". All other SMTP servers are blocked by this Internet Service Provider.
  10. Click next to continue.

    screen shot
  11. Your account name is usually your full email address.
  12. Your password is as supplied by us.
  13. Make sure the "Remember password" option is ticked (checkbox)
  14. Click next.

    screen shot
  15. Click on finish.

    screen shot
  16. You will now be back in the "Internet Accounts" section. Highlight the account you have just set up, and click on properties.

    screen shot
  17. With the Properties window open, select the servers tab.
  18. Tick the option labelled "My server requires authentication" (checkbox).

    screen shot
    Customers using an AOL internet account must also do the following:

    Select the advanced tab, and change the number next to "Outgoing mail (SMTP)" from 25 to 587

    screen shot

     The default port number 25 is filtered by AOL, and may cause your outgoing emails to be blocked!

  19. Click ok.
  20. Click close.

You are now ready to send and receive email from your new account.